# Shopify in August 2016: incidents, uptime and changes

> Shopify in August 2016: 19 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2016/08
Last updated: 2016-09-01T19:48:00Z

- Incidents posted: 19 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 12, none 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.63% free of any incident; outage time 0 min, incident time 10 h 8 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2016](https://rewindex.com/company/shopify/2016/07.md) · Next: [September 2016](https://rewindex.com/company/shopify/2016/09.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/lkdx04x2dw0l.md) | none | 2016-08-02 01:04 UTC | 2016-08-02 01:14 UTC | 10 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/lcmvd9qlpxpf.md) | minor | 2016-08-02 05:37 UTC | 2016-08-02 08:11 UTC | 2.6 h | resolved |
| [Checkout is having issues retrieving shipping rates](https://rewindex.com/company/shopify/incidents/4vksgsr73vny.md) | minor | 2016-08-09 22:03 UTC | 2016-08-09 22:46 UTC | 43 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/hzw1rl0q469g.md) | minor | 2016-08-15 19:08 UTC | 2016-08-15 20:01 UTC | 53 min | resolved |
| [Search in admin and storefront degraded](https://rewindex.com/company/shopify/incidents/k6v587tzvfym.md) | minor | 2016-08-16 20:07 UTC | 2016-08-16 22:44 UTC | 2.6 h | resolved |
| [Checkout errors](https://rewindex.com/company/shopify/incidents/b96r1f7jm22m.md) | minor | 2016-08-17 19:29 UTC | 2016-08-17 20:01 UTC | 32 min | resolved |
| [POS clients unable to create orders](https://rewindex.com/company/shopify/incidents/gy9l7lxz5q8h.md) | minor | 2016-08-17 20:54 UTC | 2016-08-17 21:07 UTC | 13 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/9b4xhpkd8741.md) | minor | 2016-08-18 19:53 UTC | 2016-08-18 20:14 UTC | 21 min | resolved |
| [Unexpected problem with Buy Buttons](https://rewindex.com/company/shopify/incidents/qv3vh217fqg7.md) | none | 2016-08-19 19:21 UTC | 2016-08-19 19:31 UTC | 10 min | resolved |
| [Planned Maintenance](https://rewindex.com/company/shopify/incidents/ml7tcn1lt0lk.md) | minor | 2016-08-23 11:00 UTC | 2016-08-23 11:24 UTC | 24 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/f26kr2hdxwrv.md) | minor | 2016-08-23 16:42 UTC | 2016-08-23 17:03 UTC | 21 min | resolved |
| [App Store](https://rewindex.com/company/shopify/incidents/f5k19r6tq4f9.md) | none | 2016-08-23 17:31 UTC | 2016-08-23 18:10 UTC | 39 min | resolved |
| [Paypal  Express unable to process credit card transactions](https://rewindex.com/company/shopify/incidents/xwqhv3rf7dwp.md) | none | 2016-08-25 01:02 UTC | 2016-08-25 01:35 UTC | 33 min | resolved |
| [Unexpected Problem - traffic and campaign Attribution data for some orders](https://rewindex.com/company/shopify/incidents/8760v2gfw5zh.md) | none | 2016-08-25 19:48 UTC | 2016-09-08 19:49 UTC | 14 d | resolved |
| [Unexpected problem with Admin](https://rewindex.com/company/shopify/incidents/m22zwnrxg769.md) | minor | 2016-08-25 22:46 UTC | 2016-08-25 23:31 UTC | 45 min | resolved |
| [Securepay AUS unable to process credit card transactions](https://rewindex.com/company/shopify/incidents/58tqw0sqdtzg.md) | minor | 2016-08-26 02:30 UTC | 2016-08-26 03:12 UTC | 42 min | resolved |
| [Unexpected problem - Search](https://rewindex.com/company/shopify/incidents/09pgdpspsp2m.md) | none | 2016-08-26 16:01 UTC | 2016-08-26 16:45 UTC | 44 min | resolved |
| [Unexpected website problem](https://rewindex.com/company/shopify/incidents/b055rfqr2lqs.md) | none | 2016-08-27 00:22 UTC | 2016-08-27 02:27 UTC | 2.1 h | resolved |
| [Unexpected problem, some of the admin screens (shipping and taxes) might not load.](https://rewindex.com/company/shopify/incidents/4cg9jcthsdlf.md) | minor | 2016-08-30 13:27 UTC | 2016-08-30 13:30 UTC | 3 min | resolved |

## Cite this

Shopify posted 19 status incidents in August 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2016/08
- Citation: Shopify, “Shopify in August 2016” (2016-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2016/08 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in August 2016 (2016-08-01)](https://rewindex.com/company/shopify/2016/08)`


---
Canonical: https://rewindex.com/company/shopify/2016/08 · Markdown: https://rewindex.com/company/shopify/2016/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:01.183Z
