# Shopify in April 2016: incidents, uptime and changes

> Shopify in April 2016: 7 incidents on its status page (1 major or critical), 99.97% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2016/04
Last updated: 2016-05-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2, none 4
- Uptime (vendor-reported): 99.97% free of major/critical incidents, 99.69% free of any incident; outage time 9 min, incident time 2 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2016](https://rewindex.com/company/shopify/2016/03.md) · Next: [May 2016](https://rewindex.com/company/shopify/2016/05.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/62f8v9h7hxty.md) | major | 2016-04-27 15:42 UTC | 2016-04-27 15:51 UTC | 9 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/byfrpvmk4s5w.md) | minor | 2016-04-08 03:50 UTC | 2016-04-08 04:44 UTC | 54 min | resolved |
| [Unexpected problem - Payflow Payment gateway issues](https://rewindex.com/company/shopify/incidents/tqzt92sbwqbq.md) | none | 2016-04-10 13:27 UTC | 2016-04-10 15:26 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance on core components](https://rewindex.com/company/shopify/incidents/5wj7jpzmchnh.md) | none | 2016-04-11 11:31 UTC | not resolved | ongoing | unknown |
| [Search in admin and storefront degraded](https://rewindex.com/company/shopify/incidents/3h8y29mx8qfy.md) | minor | 2016-04-11 14:22 UTC | 2016-04-11 15:30 UTC | 1.1 h | resolved |
| [Unexpected problem -  Payment gateway issues](https://rewindex.com/company/shopify/incidents/87wljwb6q1ng.md) | none | 2016-04-13 23:43 UTC | 2016-04-14 01:20 UTC | 1.6 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/knvlpjprzkgg.md) | none | 2016-04-26 04:36 UTC | 2016-04-26 07:07 UTC | 2.5 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/62f8v9h7hxty.md) | major | 2016-04-27 15:42 UTC | 2016-04-27 15:51 UTC | 9 min | resolved |

## Cite this

Shopify posted 7 status incidents in April 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2016/04
- Citation: Shopify, “Shopify in April 2016” (2016-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2016/04 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in April 2016 (2016-04-01)](https://rewindex.com/company/shopify/2016/04)`


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Canonical: https://rewindex.com/company/shopify/2016/04 · Markdown: https://rewindex.com/company/shopify/2016/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:11.828Z