# Sentry: Sentry.io timeouts

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-11 15:32 UTC · Resolved: 2026-05-11 22:11 UTC · Duration: 6.7 h
- Updates: 7 · Affected components: US Ingestion - US Cron Monitoring, Integration Pipeline, Dashboard, US Ingestion - US Span Ingestion, API, US Ingestion - US Replay Ingestion
- [Vendor status page: https://stspg.io/j08czhkhxqg4](https://stspg.io/j08czhkhxqg4)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-05-11 15:32 UTC: We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected
- **investigating** 2026-05-11 18:57 UTC: We are continuing to investigate degraded database performance.
- **investigating** 2026-05-11 19:28 UTC: Ingestion for spans, replays, and crons is delayed by about 15 minutes.
- **investigating** 2026-05-11 20:25 UTC: Our event database continues to have issues and we are actively investigating the issue.
- **investigating** 2026-05-11 21:08 UTC: We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.
- **monitoring** 2026-05-11 21:39 UTC: We have implemented a fix and are monitoring the situation
- **resolved** 2026-05-11 22:11 UTC: Database performance has returned to normal


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Canonical: https://rewindex.com/company/sentry/incidents/w39v80r1tw7p · Markdown: https://rewindex.com/company/sentry/incidents/w39v80r1tw7p.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/w39v80r1tw7p · Generated 2026-10-18T11:31:26.996Z