# Sentry: sentry.io is not available

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-27 09:24 UTC · Resolved: 2026-08-27 15:41 UTC · Duration: 6.3 h
- Updates: 10 · Affected components: US Ingestion - US Snapshot Ingestion, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, US Ingestion - US Cron Monitoring, US Ingestion - Custom Metrics (beta), US Ingestion - US Transaction Ingestion, US Ingestion - US Attachment Ingestion, Dashboard, US Ingestion - US Span Ingestion, API, US Ingestion - US Size Analysis Ingestion, US Ingestion - US Replay Ingestion
- [Vendor status page: https://stspg.io/zthsn2d365m0](https://stspg.io/zthsn2d365m0)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Summary

Sentry reported a major outage affecting product and API availability, with the Dashboard and US ingestion components listed as affected. It started at 2026-08-27 09:24 UTC and was resolved at 2026-08-27 15:41 UTC, lasting 6 h 17 min; latency returned to normal. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-27 09:24 UTC: We are currently investigating an issue that affects the availability of our product and API
- **investigating** 2026-08-27 09:53 UTC: We are continuing to investigate an issue that affects the availability of our product and API
- **investigating** 2026-08-27 09:56 UTC: We are continuing to investigate an issue that affects the availability of our product and API
- **investigating** 2026-08-27 10:49 UTC: We are continuing to investigate an issue that affects the availability of our product and API
- **investigating** 2026-08-27 11:25 UTC: We are continuing to investigate an issue that affects the availability of our product and API
- **monitoring** 2026-08-27 11:44 UTC: We have identified and mitigated an issue that affected the availability of our product and API, and are now monitoring while our systems recover
- **monitoring** 2026-08-27 12:48 UTC: We are continuing to monitor while our systems recover after an issue that affected the availability of our product and API
- **monitoring** 2026-08-27 13:39 UTC: We keep monitoring our systems while we recover to our usual latency
- **monitoring** 2026-08-27 13:58 UTC: Our latency is now back to normal. We'll keep monitoring our systems a few more time before declaring the incident as resolved
- **resolved** 2026-08-27 15:41 UTC: Our latency is now back to normal. Incident resolved

## Rewindex changes for this incident

- 2026-08-27 09:24 UTC: [Major incident: sentry.io is not available](https://rewindex.com/change/ie3b68ad1b50e14.md)


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Canonical: https://rewindex.com/company/sentry/incidents/qyd280cf2pzx · Markdown: https://rewindex.com/company/sentry/incidents/qyd280cf2pzx.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/qyd280cf2pzx · Generated 2026-10-18T11:28:28.289Z