# Sentry: Sentry.io not loading

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-20 18:20 UTC · Resolved: 2026-10-20 21:38 UTC · Duration: 3.3 h
- Updates: 5 · Affected components: Dashboard, API
- [Vendor status page: https://stspg.io/09gv0ryrd5nd](https://stspg.io/09gv0ryrd5nd)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-10-20 18:20 UTC: Users are experiencing issues loading the Sentry dashboard. We are investigating the problem.
- **investigating** 2026-10-20 18:58 UTC: We have mitigated the immediate problem, but are continuing to investigate the cause. You may continue to experience interruptions using our UI and API. We will update as we know more.
- **investigating** 2026-10-20 19:51 UTC: The impact is mitigated and the dashboard/API are currently operational. We are continuing to work on a more durable fix. We will update the statuspage again as things progress.
- **monitoring** 2026-10-20 20:44 UTC: We have put a better mitigation in place while we work on a fix. Things continue to be operational and we are monitoring the situation.
- **resolved** 2026-10-20 21:38 UTC: We have a mitigation in place that should prevent this from occurring again in the short term while we continue to work on a proper fix. We are going to close the Statuspage incident for now, but will reopen it if things become unstable again.

## Rewindex changes for this incident

- 2026-10-20 18:20 UTC: [Major incident: Sentry.io not loading](https://rewindex.com/change/i588e18df1d263b.md)
- 2026-10-20 19:03 UTC: [Incident updated: Sentry.io not loading](https://rewindex.com/change/rb471d7ed208e1b.md)
- 2026-10-20 20:03 UTC: [Incident updated: Sentry.io not loading](https://rewindex.com/change/r46041bbfcacdfe.md)
- 2026-10-20 20:53 UTC: [Incident updated: Sentry.io not loading](https://rewindex.com/change/r1911db8a0cf8d1.md)
- 2026-10-20 21:43 UTC: [Incident updated: Sentry.io not loading](https://rewindex.com/change/r42c0dda36bbe87.md)


---
Canonical: https://rewindex.com/company/sentry/incidents/qt0614n6hpn1 · Markdown: https://rewindex.com/company/sentry/incidents/qt0614n6hpn1.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/qt0614n6hpn1 · Generated 2026-10-20T23:37:28.823Z