# Sentry: Sentry.io elevated number of 500 errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-10 15:25 UTC · Resolved: 2026-09-10 16:26 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: US Ingestion - US Snapshot Ingestion, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, US Ingestion - US Cron Monitoring, US Ingestion - Custom Metrics (beta), US Ingestion - US Transaction Ingestion, US Ingestion - US Attachment Ingestion, Dashboard, US Ingestion - US Span Ingestion, API, US Ingestion - US Size Analysis Ingestion, US Ingestion - US Replay Ingestion
- [Vendor status page: https://stspg.io/10yb4b5w2szj](https://stspg.io/10yb4b5w2szj)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Summary

Sentry reported a major incident with elevated 500 errors affecting the API, Dashboard and listed US ingestion components from 2026-09-10 15:25 UTC to 2026-09-10 16:26 UTC, lasting 1 h 1 min. Errors appeared during migration to a new control silo region; Sentry rolled back the migration, applied fixes and confirmed full resolution. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-10 15:25 UTC: During migration to new control silo region we started to observe increased number of 500 errors.  Migration procedure was rolled back.
- **monitoring** 2026-09-10 16:07 UTC: Issue were identified and fixes were applied. We continue to monitor situation
- **resolved** 2026-09-10 16:26 UTC: Issue fully resolved

## Rewindex changes for this incident

- 2026-09-10 15:25 UTC: [Major incident: Sentry.io elevated number of 500 errors](https://rewindex.com/change/i0f57ed83f81bab.md)


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Canonical: https://rewindex.com/company/sentry/incidents/pkyrdl15szrp · Markdown: https://rewindex.com/company/sentry/incidents/pkyrdl15szrp.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/pkyrdl15szrp · Generated 2026-10-18T10:40:07.889Z
