# Sentry: Traces, spans, logs inaccesible for query or ingestion in de and us

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-02 00:17 UTC · Resolved: 2026-07-02 03:56 UTC · Duration: 3.6 h
- Updates: 4
- [Vendor status page: https://stspg.io/nhq41lnhsnz6](https://stspg.io/nhq41lnhsnz6)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-07-02 00:17 UTC: We are currently investigating the issue.
- **identified** 2026-07-02 00:34 UTC: We have identified a migration as the cause of the issue. We have reverted the migration in EU and are working on doing so in the US
- **monitoring** 2026-07-02 00:46 UTC: The migration has been reversed in EU and US. Application functionality is restored but there is a 45 minute delay in ingestion in the US and no delay in EU
- **resolved** 2026-07-02 03:56 UTC: All operations are back to normal, as of ~7:30PM PT


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Canonical: https://rewindex.com/company/sentry/incidents/k6hr3xpvzv40 · Markdown: https://rewindex.com/company/sentry/incidents/k6hr3xpvzv40.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/k6hr3xpvzv40 · Generated 2026-10-18T13:25:20.442Z