# Sentry: Error and profile ingestion issues in US

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-27 16:23 UTC · Resolved: 2026-07-27 18:27 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, Alerting - US Errors Alerting, Alerting - US Spans Alerting
- [Vendor status page: https://stspg.io/0cy4vyqy4yhr](https://stspg.io/0cy4vyqy4yhr)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Summary

Sentry reported a critical US error and profile ingestion outage starting 2026-07-27 16:23 UTC, lasting 2 h 3 min and resolved at 2026-07-27 18:27 UTC. Ingestion was back up at 16:56 UTC, but ingestion and alerting delays continued; Sentry later confirmed the backlog was cleared and ingestion returned to normal. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-27 16:23 UTC: We are experiencing issues with error and profile ingestion in our US region and are investigating the issue.
- **identified** 2026-07-27 16:56 UTC: We have identified the issue and error and profile ingestion is back up in US. Expect delays in ingestion and alerting for errors and profiles.
- **monitoring** 2026-07-27 18:07 UTC: We have resolved the incident and are monitoring our ingestion backlog.
- **resolved** 2026-07-27 18:27 UTC: The backlog has been cleared and ingestion is back to normal.

## Rewindex changes for this incident

- 2026-07-27 16:23 UTC: [Critical incident: Error and profile ingestion issues in US](https://rewindex.com/change/ibcd8b1167e3c2a.md)


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Canonical: https://rewindex.com/company/sentry/incidents/jbrm2d4g4ghk · Markdown: https://rewindex.com/company/sentry/incidents/jbrm2d4g4ghk.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/jbrm2d4g4ghk · Generated 2026-10-18T10:26:07.432Z