# Sentry: Sentry.io not loading in US region

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-21 08:54 UTC · Resolved: 2026-10-21 09:53 UTC · Duration: 1.0 h
- Updates: 4 · Affected components: US Ingestion - US Snapshot Ingestion, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, Integration Pipeline, Seer, Dashboard, API, US Ingestion - US Size Analysis Ingestion
- [Vendor status page: https://stspg.io/r52z51588y46](https://stspg.io/r52z51588y46)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Summary

Sentry.io was not loading in the US region starting 2026-10-21 08:54 UTC, with critical impact listed for API, Dashboard, Integration Pipeline, and Seer. Sentry was investigating; the incident was still open when archived, open for 0 min at the last update. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-21 08:54 UTC: We are currently investigating an issue affecting US Sentry region
- **monitoring** 2026-10-21 09:23 UTC: We have identified the problem, and addressed the cause of the outage. We will continue monitoring the fix
- **monitoring** 2026-10-21 09:40 UTC: Native events ingestion is still delayed, we are processing the backlog of native events
- **resolved** 2026-10-21 09:53 UTC: Native events ingestion has caught up, everything should be operational now

## Rewindex changes for this incident

- 2026-10-21 08:54 UTC: [Critical incident: Sentry.io not loading in US region](https://rewindex.com/change/icb383bcd834927.md)
- 2026-10-21 09:33 UTC: [Incident updated: Sentry.io not loading in US region](https://rewindex.com/change/r01cb86f9beb88f.md)
- 2026-10-21 09:43 UTC: [Incident updated: Sentry.io not loading in US region](https://rewindex.com/change/r549ea912811e7d.md)
- 2026-10-21 10:03 UTC: [Incident updated: Sentry.io not loading in US region](https://rewindex.com/change/r42819b6c6bd5ab.md)


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Canonical: https://rewindex.com/company/sentry/incidents/gts1fg3r2j4b · Markdown: https://rewindex.com/company/sentry/incidents/gts1fg3r2j4b.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/gts1fg3r2j4b · Generated 2026-10-22T00:32:11.040Z