# Sentry: Sentry is down

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-19 20:39 UTC · Resolved: 2026-10-19 21:32 UTC · Duration: 53 min
- Updates: 5 · Affected components: US Ingestion - US Snapshot Ingestion, US Ingestion - US Error Ingestion, US Ingestion - US Profile Ingestion, US Ingestion - US Cron Monitoring, Alerting - US Errors Alerting, US Ingestion - US Transaction Ingestion, US Ingestion - US Attachment Ingestion, Alerting - US Uptime Monitoring, Notification Delivery - PagerDuty, Notification Delivery - Slack, Dashboard, Alerting - US Transactions Alerting, US Ingestion - US Span Ingestion, API, Alerting - US Spans Alerting, Notification Delivery - Email, US Ingestion - US Size Analysis Ingestion, Notification Delivery - Microsoft Teams, US Ingestion - US Replay Ingestion
- [Vendor status page: https://stspg.io/4g95jslbjjps](https://stspg.io/4g95jslbjjps)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-10-19 20:39 UTC: Sentry.io is taking a long time to load and ingestion may be impacted. We will update as we know more.
- **investigating** 2026-10-19 20:43 UTC: Impact is isolated to our US region customers. Alerting is also impact by this incident.
- **monitoring** 2026-10-19 20:53 UTC: We have identified and addressed the cause of the outage. Things are moving again and we are burning through ingestion backlogs. We will update the statuspage again as things progress.
- **monitoring** 2026-10-19 21:10 UTC: We are still working through our ingestion backlogs. At this point, it looks like we'll be caught up in the next 20 minutes.
- **resolved** 2026-10-19 21:32 UTC: Backlogs have been processed and we are back to normal.

## Rewindex changes for this incident

- 2026-10-19 20:39 UTC: [Critical incident: Sentry is down](https://rewindex.com/change/ic4419b3ab1dd37.md)
- 2026-10-19 20:53 UTC: [Incident updated: Sentry is down](https://rewindex.com/change/r85ef9affa7e774.md)
- 2026-10-19 21:03 UTC: [Incident updated: Sentry is down](https://rewindex.com/change/r25011208cccb97.md)
- 2026-10-19 21:13 UTC: [Incident updated: Sentry is down](https://rewindex.com/change/rce7af3e86a754e.md)
- 2026-10-19 21:33 UTC: [Incident updated: Sentry is down](https://rewindex.com/change/r5939aed847076b.md)


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Canonical: https://rewindex.com/company/sentry/incidents/gbgxwj82brd4 · Markdown: https://rewindex.com/company/sentry/incidents/gbgxwj82brd4.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/gbgxwj82brd4 · Generated 2026-10-19T22:48:04.212Z