# Sentry: Ingestion and query issues for logs, spans, traces in US

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-06-30 21:16 UTC · Resolved: 2026-07-01 10:00 UTC · Duration: 13 h
- Updates: 12
- [Vendor status page: https://stspg.io/gnyhyysv5gvl](https://stspg.io/gnyhyysv5gvl)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-06-30 21:16 UTC: We are currently investigating the issue
- **investigating** 2026-06-30 21:42 UTC: We continue to investigate the issue. Ingestion delays are around 40 minutes now.
- **investigating** 2026-06-30 22:50 UTC: We continue to investigate the issue
- **investigating** 2026-06-30 23:31 UTC: We continue to investigate the issue.
- **investigating** 2026-07-01 00:27 UTC: Our database is stabilized. We are attempting a fix to increase the ingestion rate.
- **investigating** 2026-07-01 01:29 UTC: Our ingestion fix was not successful. We are continuing to investigate possible solutions
- **investigating** 2026-07-01 02:25 UTC: We are attempting additional mitigations to restore ingestion for logs, spans, and traces in the US
- **monitoring** 2026-07-01 03:30 UTC: We are currently burning down the ingestion backlog, and estimate that it will be complete by 2AM PT 2026-07-01.
- **monitoring** 2026-07-01 04:26 UTC: We continue to monitor the situation
- **monitoring** 2026-07-01 05:22 UTC: We continue to monitor the situation
- **monitoring** 2026-07-01 06:14 UTC: We continue to monitor the fix. Ingestion is around 45 minutes behind and improving. APIs and dashboards are functioning normally (outside of data waiting to be ingested).
- **resolved** 2026-07-01 10:00 UTC: Data is now processed live and the system are fully operational.


---
Canonical: https://rewindex.com/company/sentry/incidents/4bnv32fjbj4q · Markdown: https://rewindex.com/company/sentry/incidents/4bnv32fjbj4q.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/4bnv32fjbj4q · Generated 2026-10-18T11:28:12.541Z