# SentinelOne: [EU1] Delayed Data Ingestion

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-12 22:30 UTC · Resolved: 2026-02-13 03:01 UTC · Duration: 4.5 h
- Updates: 4 · Affected components: AI SIEM (Data) - Germany (EU1), Germany (EU1), Endpoint Security - Germany (EU1), Germany (EU1), Germany (EU1), Singularity Threat Services - Germany (EU1)
- [Vendor status page: https://stspg.io/0ltnlxsvx538](https://stspg.io/0ltnlxsvx538)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Timeline of updates

- **investigating** 2026-02-12 22:30 UTC: We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
- **monitoring** 2026-02-13 00:36 UTC: A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- **monitoring** 2026-02-13 01:06 UTC: Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
- **resolved** 2026-02-13 03:01 UTC: All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.


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Canonical: https://rewindex.com/company/sentinelone/incidents/yx7j47cs8qj6 · Markdown: https://rewindex.com/company/sentinelone/incidents/yx7j47cs8qj6.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/yx7j47cs8qj6 · Generated 2026-10-18T11:49:05.485Z