# SentinelOne: NA1 Delayed ingest

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-10 13:56 UTC · Resolved: 2025-08-10 15:45 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Singularity Threat Services - USA (NA1), USA (NA1), AI SIEM (Data) - USA (NA1), USA (NA1)
- [Vendor status page: https://stspg.io/z7t7jff0pdlx](https://stspg.io/z7t7jff0pdlx)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Timeline of updates

- **investigating** 2025-08-10 13:56 UTC: We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
- **identified** 2025-08-10 15:02 UTC: The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- **resolved** 2025-08-10 15:45 UTC: Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.


---
Canonical: https://rewindex.com/company/sentinelone/incidents/thqblmgk91d7 · Markdown: https://rewindex.com/company/sentinelone/incidents/thqblmgk91d7.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/thqblmgk91d7 · Generated 2026-10-18T11:34:32.428Z