# SentinelOne: [NA1] Degraded Performance on SOC

> SentinelOne status incident “[NA1] Degraded Performance on SOC” on 2025-12-12: impact minor (vendor’s label), 1.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57
Last updated: 2025-12-12T19:19:30Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-12 18:03 UTC · Resolved: 2025-12-12 19:19 UTC · Duration: 1.3 h
- Updates: 2 · Affected components: Singularity Operations Center and Management Console - USA (NA1), USA (NA1)
- [Vendor status page: https://stspg.io/chdz16rmtqll](https://stspg.io/chdz16rmtqll)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Timeline of updates

- **investigating** 2025-12-12 18:03 UTC: Some customers may be experiencing slower than normal performance when accessing OpsCenter within the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.
- **resolved** 2025-12-12 19:19 UTC: All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

## Cite this

Status incident (vendor impact label: minor) posted by SentinelOne, started 2025-12-12 18:03 UTC, resolved after 1.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57
- Citation: SentinelOne, “[NA1] Degraded Performance on SOC” (2025-12-12 18:03 UTC). Archived by Rewindex: https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57 (CC BY 4.0).
- Markdown link: `[SentinelOne: NA1 Degraded Performance on SOC (2025-12-12)](https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57)`


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Canonical: https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57 · Markdown: https://rewindex.com/company/sentinelone/incidents/jnj954z9xv57.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/jnj954z9xv57 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:03.295Z