# SentinelOne change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [SentinelOne](https://rewindex.com/company/sentinelone.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 11 | 11 | 2026-07-12 11:36 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-07-12 11:36 UTC | Major incident | [Critical incident: \[EU1, NA1\] - Multiple Consoles Inaccessible](https://rewindex.com/change/i0ab2a108069273.md) | outage | SentinelOne reported a critical outage affecting console access in Germany (EU1) and USA (NA1), starting 2026-07-12 11:36 UTC and resolved at 2026-07-12 16:58 UTC, lasting 5 h 21 min. The vendor identified the underlying issue without disclosing its cause and confirmed all services were fully restored. |
| 2026-06-05 09:03 UTC | Major incident | [Major incident: \[AP1\] - Delayed Data Ingestion](https://rewindex.com/change/ibb7f664e303fa8.md) | degradation | SentinelOne reported a major AI SIEM (Data) ingestion degradation in Singapore (AP1), delaying security event data, asset inventories, or alerts for some customers. It started at 2026-06-05 09:03 UTC and was resolved at 2026-06-05 10:32 UTC, lasting 1 h 28 min. A fix was applied, and SentinelOne confirmed all services were restored. |
| 2026-01-29 18:08 UTC | Major incident | [Major incident: \[NA1\] Partial Service Disruption](https://rewindex.com/change/i2fb4e1e5cbe3f2.md) | degradation | SentinelOne reported a major partial service disruption affecting Singularity Operations Center and Management Console - USA (NA1), with intermittent connectivity issues. It started at 2026-01-29 18:08 UTC and was resolved at 2026-01-29 21:15 UTC, lasting 3 h 7 min. SentinelOne applied a fix and confirmed all services were fully restored. |
| 2025-12-04 08:30 UTC | Major incident | [Major incident: US-EAST-01  Consoles](https://rewindex.com/change/i21a36e755f0895.md) | degradation | SentinelOne reported a major US-EAST-01 degradation affecting management console access for some customers in USA (NA1), with slower-than-normal performance. It lasted 2 h 2 min, from 2025-12-04 08:30 UTC to 2025-12-04 10:32 UTC. A fix was applied, and all services were fully restored; no specific cause was stated. |
| 2025-10-20 09:55 UTC | Major incident | [Major incident: \[NA1\] Service Interruption due to AWS Outage](https://rewindex.com/change/i4e328a7fdc94e9.md) | outage | SentinelOne reported a major USA (NA1) service interruption caused by an AWS outage, from 2025-10-20 09:55 UTC to 2025-10-21 13:16 UTC (27 h 20 min). Endpoints remained protected, but threat reporting and data ingestion were delayed, impairing managed response visibility. All services were restored and delayed data processed. |
| 2025-10-08 10:24 UTC | Major incident | [Major incident: EU1 Delayed Endpoint Data Ingestion](https://rewindex.com/change/id7e69d5856cf64.md) | degradation | SentinelOne reported a major EU1 (Germany) Endpoint Data Ingestion degradation, delaying Endpoint data availability in Ops Center from 2025-10-08 10:24 UTC to 2025-10-08 15:15 UTC (4 h 51 min). Engineering identified a fix, and SentinelOne confirmed all services were restored and systems functioning normally. |
| 2025-09-09 17:27 UTC | Major incident | [Major incident: \[NA1\]  Dataset Service Interruption with data ingestion and search functionality](https://rewindex.com/change/id226d433f861a8.md) | outage | SentinelOne reported a major NA1 Dataset outage affecting data ingestion and search on app.scalyr.com, starting at 2025-09-09 17:27 UTC and lasting 2 h 56 min. All services were restored by 2025-09-09 20:23 UTC; the vendor identified the underlying issue but did not disclose its cause or the specific fix. |
| 2025-08-21 17:57 UTC | Major incident | [Major incident: \[NA1\] Issues with Vulnerability and Misconfiguration findings in the SOC](https://rewindex.com/change/ia054fd8e85afc7.md) | outage | SentinelOne reported a major incident causing Internal Server Errors in some Singularity Operations Center tabs for Vulnerability and Misconfiguration findings, affecting USA (NA1) and Germany (EU1). It started at 2025-08-21 17:57 UTC and lasted 9 h 1 min, with all services restored at 2025-08-22 02:59 UTC. |
| 2025-08-13 15:46 UTC | Major incident | [Major incident: \[NA1, EU1\] Multiple Consoles Down](https://rewindex.com/change/icf0b14085e18da.md) | outage | SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), with AI SIEM (Data) - USA (NA1) also listed as affected. It ran from 2025-08-13 15:46 UTC to 2025-08-13 18:43 UTC (2 h 57 min). A fix restored services and ingestion; customers were warned of backlog-driven delayed alerts and residual lag. |
| 2025-08-11 08:46 UTC | Major incident | [Major incident: \[NA1, EU1\] Multiple Consoles Down](https://rewindex.com/change/ifc9ab6b14d6bfa.md) | outage | SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), starting 2025-08-11 08:46 UTC and resolved at 2025-08-11 11:05 UTC (2 h 18 min). Endpoint protection remained intact; a fix was implemented and all services were fully restored. |
| 2025-08-03 17:34 UTC | Major incident | [Major incident: NA1, NA3, AP1, AP2, AP3, EU1 Partial Outage with Identity Features](https://rewindex.com/change/ie8b49bcaad4924.md) | outage | SentinelOne reported a major partial outage affecting Identity features in NA1, NA3, AP1, AP2, AP3 and EU1; some AP3 and EU1 customers may have lacked access to Singularity Identity detection and response (IDR). It started at 2025-08-03 17:34 UTC and lasted 4 h 29 min; all services were restored at 2025-08-03 22:04 UTC. |


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Canonical: https://rewindex.com/company/sentinelone/changes · Markdown: https://rewindex.com/company/sentinelone/changes.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/changes · Generated 2026-10-18T02:31:23.882Z
