# SentinelOne

- Domain: sentinelone.com · Category: security
- Status page: https://status.sentinelone.com (polled every 10 minutes; now operational)
- Incidents archived: 39 (11 major/critical, 49 maintenances), history since 2025-07-31
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2025 | 24 | 8 | 17 | 2.7 h |
| 2026 | 15 | 3 | 32 | 3.1 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-07-12 11:36 UTC | [Critical incident: \[EU1, NA1\] - Multiple Consoles Inaccessible](https://rewindex.com/change/i0ab2a108069273.md) | SentinelOne reported a critical outage affecting console access in Germany (EU1) and USA (NA1), starting 2026-07-12 11:36 UTC and resolved at 2026-07-12 16:58 UTC, lasting 5 h 21 min. The vendor identified the underlying issue without disclosing its cause and confirmed all services were fully restored. |
| 2026-06-05 09:03 UTC | [Major incident: \[AP1\] - Delayed Data Ingestion](https://rewindex.com/change/ibb7f664e303fa8.md) | SentinelOne reported a major AI SIEM (Data) ingestion degradation in Singapore (AP1), delaying security event data, asset inventories, or alerts for some customers. It started at 2026-06-05 09:03 UTC and was resolved at 2026-06-05 10:32 UTC, lasting 1 h 28 min. A fix was applied, and SentinelOne confirmed all services were restored. |
| 2026-01-29 18:08 UTC | [Major incident: \[NA1\] Partial Service Disruption](https://rewindex.com/change/i2fb4e1e5cbe3f2.md) | SentinelOne reported a major partial service disruption affecting Singularity Operations Center and Management Console - USA (NA1), with intermittent connectivity issues. It started at 2026-01-29 18:08 UTC and was resolved at 2026-01-29 21:15 UTC, lasting 3 h 7 min. SentinelOne applied a fix and confirmed all services were fully restored. |
| 2025-12-04 08:30 UTC | [Major incident: US-EAST-01  Consoles](https://rewindex.com/change/i21a36e755f0895.md) | SentinelOne reported a major US-EAST-01 degradation affecting management console access for some customers in USA (NA1), with slower-than-normal performance. It lasted 2 h 2 min, from 2025-12-04 08:30 UTC to 2025-12-04 10:32 UTC. A fix was applied, and all services were fully restored; no specific cause was stated. |
| 2025-10-20 09:55 UTC | [Major incident: \[NA1\] Service Interruption due to AWS Outage](https://rewindex.com/change/i4e328a7fdc94e9.md) | SentinelOne reported a major USA (NA1) service interruption caused by an AWS outage, from 2025-10-20 09:55 UTC to 2025-10-21 13:16 UTC (27 h 20 min). Endpoints remained protected, but threat reporting and data ingestion were delayed, impairing managed response visibility. All services were restored and delayed data processed. |
| 2025-10-08 10:24 UTC | [Major incident: EU1 Delayed Endpoint Data Ingestion](https://rewindex.com/change/id7e69d5856cf64.md) | SentinelOne reported a major EU1 (Germany) Endpoint Data Ingestion degradation, delaying Endpoint data availability in Ops Center from 2025-10-08 10:24 UTC to 2025-10-08 15:15 UTC (4 h 51 min). Engineering identified a fix, and SentinelOne confirmed all services were restored and systems functioning normally. |
| 2025-09-09 17:27 UTC | [Major incident: \[NA1\]  Dataset Service Interruption with data ingestion and search functionality](https://rewindex.com/change/id226d433f861a8.md) | SentinelOne reported a major NA1 Dataset outage affecting data ingestion and search on app.scalyr.com, starting at 2025-09-09 17:27 UTC and lasting 2 h 56 min. All services were restored by 2025-09-09 20:23 UTC; the vendor identified the underlying issue but did not disclose its cause or the specific fix. |
| 2025-08-21 17:57 UTC | [Major incident: \[NA1\] Issues with Vulnerability and Misconfiguration findings in the SOC](https://rewindex.com/change/ia054fd8e85afc7.md) | SentinelOne reported a major incident causing Internal Server Errors in some Singularity Operations Center tabs for Vulnerability and Misconfiguration findings, affecting USA (NA1) and Germany (EU1). It started at 2025-08-21 17:57 UTC and lasted 9 h 1 min, with all services restored at 2025-08-22 02:59 UTC. |
| 2025-08-13 15:46 UTC | [Major incident: \[NA1, EU1\] Multiple Consoles Down](https://rewindex.com/change/icf0b14085e18da.md) | SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), with AI SIEM (Data) - USA (NA1) also listed as affected. It ran from 2025-08-13 15:46 UTC to 2025-08-13 18:43 UTC (2 h 57 min). A fix restored services and ingestion; customers were warned of backlog-driven delayed alerts and residual lag. |
| 2025-08-11 08:46 UTC | [Major incident: \[NA1, EU1\] Multiple Consoles Down](https://rewindex.com/change/ifc9ab6b14d6bfa.md) | SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), starting 2025-08-11 08:46 UTC and resolved at 2025-08-11 11:05 UTC (2 h 18 min). Endpoint protection remained intact; a fix was implemented and all services were fully restored. |

Full timeline: [SentinelOne changes](https://rewindex.com/company/sentinelone/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://sentinelone.com/privacy](https://sentinelone.com/privacy) | 1 | 2026-10-17 |  |
| Pricing | [https://www.sentinelone.com/surfaces/pricing/](https://www.sentinelone.com/surfaces/pricing/) | 0 |  |  |

_No page changes since the first snapshot._

## Latest 39 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-07-12 11:36 UTC | [\[EU1, NA1\] - Multiple Consoles Inaccessible](https://stspg.io/krspqxyrs5fg) | critical | 5.3 h |  |
| 2026-07-06 06:58 UTC | [\[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4\] - Delayed Data Ingestion](https://stspg.io/pbr5nvrxc6yn) | minor | 8.9 h |  |
| 2026-06-05 09:03 UTC | [\[AP1\] - Delayed Data Ingestion](https://stspg.io/jw9lfzvrjc3d) | major | 1.5 h |  |
| 2026-06-02 09:43 UTC | [\[EU1\] - Delayed Data Ingestion](https://stspg.io/nqnhjr6bjxcz) | minor | 50 min |  |
| 2026-05-08 02:05 UTC | [\[NA1\] Service Interruption](https://stspg.io/7b51rg4rngty) | none | 14 h |  |
| 2026-04-06 17:20 UTC | [\[EU1\] Delayed Data Ingestion](https://stspg.io/3vlmvt04rflt) | none | 4.0 h |  |
| 2026-03-31 22:31 UTC | [\[ME1\] Delayed Data Ingestion](https://stspg.io/7qz8mh1lwzcv) | none | 1.1 h |  |
| 2026-03-04 23:59 UTC | [\[NA1\] Delayed Data Ingestion](https://stspg.io/x1fmrl98z7nt) | none | 54 min |  |
| 2026-02-13 23:08 UTC | [\[NA1\] Delayed Data Ingestion](https://stspg.io/44rqkww54y6r) | none | 2.7 h |  |
| 2026-02-12 22:30 UTC | [\[EU1\] Delayed Data Ingestion](https://stspg.io/0ltnlxsvx538) | none | 4.5 h |  |
| 2026-02-03 17:41 UTC | [\[EU1\] Partial Platform Disruption](https://stspg.io/28rf0kyy1hbz) | none | 3.2 h |  |
| 2026-02-02 17:10 UTC | [Elevated False Positive Alert Activity](https://stspg.io/0qjhn4rdhhfb) | minor | 3.8 h |  |
| 2026-01-29 18:08 UTC | [\[NA1\] Partial Service Disruption](https://stspg.io/rbx721vwt9xf) | major | 3.1 h |  |
| 2026-01-27 20:58 UTC | [NA1 Multiple Consoles Down](https://stspg.io/0dth83j2g2s1) | none | 51 min |  |
| 2026-01-20 08:00 UTC | [EventDB and SDL experiencing partial outage](https://stspg.io/dqxr3rpz37sg) | none | 1.9 h |  |
| 2025-12-15 22:38 UTC | [\[EU1\] intermittent console log in errors](https://stspg.io/cfxz3fq1g3v8) | minor | 43 min |  |
| 2025-12-12 18:03 UTC | [\[NA1\] Degraded Performance on SOC](https://stspg.io/chdz16rmtqll) | minor | 1.3 h |  |
| 2025-12-04 08:30 UTC | [US-EAST-01  Consoles](https://stspg.io/psw0f0ly64cf) | major | 2.0 h |  |
| 2025-11-10 00:00 UTC | [\[NA1\] Console degraded performance](https://stspg.io/gsx1908l872w) | none | 0 min |  |
| 2025-11-06 18:10 UTC | [\[NA1\] Delayed Data Ingestion](https://stspg.io/3l81t345np2m) | minor | 53 min |  |
| 2025-11-02 16:01 UTC | [NA1 Degraded Performance](https://stspg.io/3651qcm2cjnl) | none | 5.0 h |  |
| 2025-10-26 01:31 UTC | [\[AP2\] Delayed Data Ingestion](https://stspg.io/hkclsfj3b45y) | minor | 1.1 h |  |
| 2025-10-20 09:55 UTC | [\[NA1\] Service Interruption due to AWS Outage](https://stspg.io/55bc4nkv0dxp) | major | 27 h |  |
| 2025-10-08 10:24 UTC | [EU1 Delayed Endpoint Data Ingestion](https://stspg.io/nbk33733y6xp) | major | 4.8 h |  |
| 2025-09-09 17:27 UTC | [\[NA1\]  Dataset Service Interruption with data ingestion and search functionality](https://stspg.io/f0vm5hwv136s) | major | 2.9 h |  |
| 2025-08-21 17:57 UTC | [\[NA1\] Issues with Vulnerability and Misconfiguration findings in the SOC](https://stspg.io/gmkkpz7xtnt9) | major | 9.0 h |  |
| 2025-08-14 04:01 UTC | [NA1 Delayed Ingest of EDR Data](https://stspg.io/ql4yl2gt6rzy) | minor | 33 h |  |
| 2025-08-13 15:46 UTC | [\[NA1, EU1\] Multiple Consoles Down](https://stspg.io/z1mgmtk4sn0l) | major | 3.0 h |  |
| 2025-08-11 13:11 UTC | [NA1 & EU1 - Delays in the Availability of Alerts in the Singularity Operations Center](https://stspg.io/h9tyd3n5w0ql) | minor | 2.1 h |  |
| 2025-08-11 08:46 UTC | [\[NA1, EU1\] Multiple Consoles Down](https://stspg.io/n26yr2mf0h1t) | major | 2.3 h |  |
| 2025-08-10 13:56 UTC | [NA1 Delayed ingest](https://stspg.io/z7t7jff0pdlx) | minor | 1.8 h |  |
| 2025-08-07 19:38 UTC | [EU2 Delay in EDR alerts in the Singularity Operations Center](https://stspg.io/pc78pc00y68g) | minor | 1.6 h |  |
| 2025-08-06 04:45 UTC | [AP1 Multiple Consoles Down](https://stspg.io/tzktyzsknf43) | minor | 2.7 h |  |
| 2025-08-05 17:54 UTC | [NA3 Delayed ingest](https://stspg.io/cdrjvmd1swmc) | minor | 36 min |  |
| 2025-08-05 17:44 UTC | [Multiple Consoles Experiencing Delays](https://stspg.io/lm1n313yfrrt) | minor | 1.2 h |  |
| 2025-08-05 11:21 UTC | [NA-1 Consoles](https://stspg.io/xl2tp0rdjn8c) | minor | 7.3 h |  |
| 2025-08-03 21:26 UTC | [All Regions - Degraded Console Performance](https://stspg.io/bvhktk3m91tt) | minor | 3.3 h |  |
| 2025-08-03 17:34 UTC | [NA1, NA3, AP1, AP2, AP3, EU1 Partial Outage with Identity Features](https://stspg.io/lwmkv5s4wrt6) | major | 4.5 h |  |
| 2025-07-31 17:01 UTC | [EU1 Degraded Query Performance](https://stspg.io/nwgmrvxn34md) | minor | 3.6 h |  |


## Charts

### Chart data: SentinelOne status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2025 | 24 | 8 |
| 2026 | 15 | 3 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2025-07 | minor | 1 |
| 2025-08 | major | 4 |
| 2025-08 | minor | 9 |
| 2025-09 | major | 1 |
| 2025-10 | major | 2 |
| 2025-10 | minor | 1 |
| 2025-11 | minor | 1 |
| 2025-11 | none | 2 |
| 2025-12 | major | 1 |
| 2025-12 | minor | 2 |
| 2026-01 | major | 1 |
| 2026-01 | none | 2 |
| 2026-02 | minor | 1 |
| 2026-02 | none | 3 |
| 2026-03 | none | 2 |
| 2026-04 | none | 1 |
| 2026-05 | none | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Privacy policy | baseline |

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Canonical: https://rewindex.com/company/sentinelone · Markdown: https://rewindex.com/company/sentinelone.md · JSON: https://rewindex.com/api/v1/companies/sentinelone · Generated 2026-10-18T00:38:46.465Z