# SendGrid: SendGrid product switcher signup unavailable

> SendGrid status incident “SendGrid product switcher signup unavailable” on 2026-08-13: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v
Last updated: 2026-08-13T21:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-13 19:34 UTC · Resolved: 2026-08-13 21:02 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.sendgrid.com/incidents/dydkw270ps5v](https://status.sendgrid.com/incidents/dydkw270ps5v)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)

## Timeline of updates

- **resolved** 2026-08-13 21:02 UTC: We have deployed a fix to resolve the issue affecting customer signups when switching to SendGrid from Twilio. All signup flows have been verified and are functioning as expected. If you continue to experience issues, please contact support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SendGrid, started 2026-08-13 19:34 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v
- Citation: SendGrid, “SendGrid product switcher signup unavailable” (2026-08-13 19:34 UTC). Archived by Rewindex: https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v (CC BY 4.0).
- Markdown link: `[SendGrid: SendGrid product switcher signup unavailable (2026-08-13)](https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v)`


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Canonical: https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v · Markdown: https://rewindex.com/company/sendgrid/incidents/dydkw270ps5v.md · JSON: https://rewindex.com/api/v1/companies/sendgrid/incidents/dydkw270ps5v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:35:35.682Z