# SendGrid: MMS Delivery Delays from Twilio to WOM Colombia

- Impact (vendor’s label): minor
- Status: investigating · edited after publishing
- Started: 2026-10-24 07:05 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: CARRIER NETWORK - MMS, APAC, MMS, APAC
- [Vendor status page: https://status.sendgrid.com/incidents/cqycv3f3sc89](https://status.sendgrid.com/incidents/cqycv3f3sc89)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)

## Timeline of updates

- **investigating** 2026-10-24 07:05 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-24 08:06 UTC: Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-10-24 10:11 UTC: Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-24 08:13 UTC: [Incident updated: MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/r7c32c48074352d.md)
- 2026-10-24 10:13 UTC: [Incident updated: MMS Delivery Delays from Twilio to WOM Colombia](https://rewindex.com/change/rf22d0a46f7218f.md)


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Canonical: https://rewindex.com/company/sendgrid/incidents/cqycv3f3sc89 · Markdown: https://rewindex.com/company/sendgrid/incidents/cqycv3f3sc89.md · JSON: https://rewindex.com/api/v1/companies/sendgrid/incidents/cqycv3f3sc89 · Generated 2026-10-24T11:04:27.449Z