# SendGrid: Increase in 502 HTTP Responses for REST API and Console

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 16:24 UTC · Resolved: 2026-09-01 18:11 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.sendgrid.com/incidents/3txtvjthljkt](https://status.sendgrid.com/incidents/3txtvjthljkt)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)

## Part of an outage event

- [Google Cloud us-central1 outage, Sep 1, 2026: 47 vendors, 54 incidents](https://rewindex.com/events/2026-09-01-google-cloud-us-central1)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h 42 min vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud us-central1<br/>posted 14:42 UTC"]:::root
  h1["Within an hour<br/>8 vendors, 8 blamed Google Cloud<br/>Pinecone, Elastic Cloud, FullStory +5"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>6 vendors, 6 blamed Google Cloud<br/>Apollo GraphQL, Temporal Cloud, Clerk +3"]:::blames
  root --> h4
  p0["GitHub<br/>posted +18 min, did not name Google Cloud"]:::timing
  root -.-> p0
  k0["Bolt.new<br/>+24 min"]:::hop2
  p0 -->|"blamed GitHub"| k0
  p1["Twilio<br/>posted +1 h 42 min, did not name Google Cloud"]:::timing
  root -.-> p1
  k1["Gorgias, Iterable<br/>+2 h 23 min to +2 h 37 min"]:::hop2
  p1 -->|"blamed Twilio"| k1
  me["SendGrid (this incident)<br/>posted +1 h 42 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-09-01 18:11 UTC: 502 Errors when accessing Console or making REST API Calls has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sendgrid/incidents/3txtvjthljkt · Markdown: https://rewindex.com/company/sendgrid/incidents/3txtvjthljkt.md · JSON: https://rewindex.com/api/v1/companies/sendgrid/incidents/3txtvjthljkt · Generated 2026-10-20T02:20:31.145Z