# Semgrep: Slow performance and intermittent errors in the Semgrep AppSec Platform

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-12 17:27 UTC · Resolved: 2026-05-13 16:24 UTC · Duration: 23 h
- Updates: 6 · Affected components: Dashboard, semgrep.dev - Dashboard, Login/SSO, semgrep.dev - Login/SSO, API, semgrep.dev - API
- [Vendor status page: https://stspg.io/2v3hqyqf3htx](https://stspg.io/2v3hqyqf3htx)
- [Company: Semgrep](https://rewindex.com/company/semgrep.md)

## Timeline of updates

- **investigating** 2026-05-12 17:27 UTC: We are currently investigating a performance issue with the Semgrep AppSec Platform that started around 16:00 UTC (9:00 AM Pacific).
- **investigating** 2026-05-12 17:51 UTC: The performance of the platform is beginning to return to baseline. We are continuing to investigate what caused the issue.
- **investigating** 2026-05-12 20:08 UTC: We are continuing to investigate the issue. While overall performance has remained relatively stable since 10:30 Pacific, some reporting metrics and issue details may lag behind realtime.
- **investigating** 2026-05-12 22:36 UTC: Latency and errors have increased in the last hour. We are continuing to investigate the performance issues and apologize for the impact.
- **investigating** 2026-05-13 00:01 UTC: We have applied mitigations but are continuing to investigate the root cause of the issue. Platform performance may still lag at times and some reporting and issue status data may be stale.
- **resolved** 2026-05-13 16:24 UTC: This issue has been resolved. We determined that the performance degradation had multiple contributing causes and will be working to address those issues.


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Canonical: https://rewindex.com/company/semgrep/incidents/x4t3jhbttvp0 · Markdown: https://rewindex.com/company/semgrep/incidents/x4t3jhbttvp0.md · JSON: https://rewindex.com/api/v1/companies/semgrep/incidents/x4t3jhbttvp0 · Generated 2026-10-18T12:34:46.327Z