# Semgrep: Scheduling delays for Semgrep Managed Scanning (SMS)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-19 18:54 UTC · Resolved: 2026-05-19 21:33 UTC · Duration: 2.6 h
- Updates: 6 · Affected components: Managed Scans, semgrep.dev - Managed Scans
- [Vendor status page: https://stspg.io/qx2gg6kfdvdv](https://stspg.io/qx2gg6kfdvdv)
- [Company: Semgrep](https://rewindex.com/company/semgrep.md)

## Summary

Semgrep reported major scheduling delays in Semgrep Managed Scanning (SMS), with some scans failing to execute. Recorded start: 2026-05-19 18:54 UTC, with reported onset approximately 18:30 UTC; resolved: 2026-05-19 21:33 UTC; duration: 2 h 38 min. After a system change was deployed, scheduling queues and scan success rates began recovering. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-19 18:54 UTC: We are investigating delays scheduling SMS scans. This issue began at approximately 18:30 UTC today.
- **investigating** 2026-05-19 19:21 UTC: We are continuing to investigate the issue. We will post updates when further information is available.
- **identified** 2026-05-19 19:47 UTC: We have identified a likely cause of this incident. We are currently rolling out a change to address it.
- **identified** 2026-05-19 21:07 UTC: Since the beginning of the incident, a portion of SMS scans have failed to execute. We have deployed a change to the system. We are seeing scheduling queues begin to recover, and we're continuing to monitor the situation.
- **monitoring** 2026-05-19 21:26 UTC: The scan success rate is recovering. We are continuing to monitor the system.
- **resolved** 2026-05-19 21:33 UTC: This incident has been resolved. We are continuing to monitor the system.

## Rewindex changes for this incident

- 2026-05-19 18:54 UTC: [Major incident: Scheduling delays for Semgrep Managed Scanning (SMS)](https://rewindex.com/change/i3ee4d94f6fbdf6.md)


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Canonical: https://rewindex.com/company/semgrep/incidents/71vfjvft3q8x · Markdown: https://rewindex.com/company/semgrep/incidents/71vfjvft3q8x.md · JSON: https://rewindex.com/api/v1/companies/semgrep/incidents/71vfjvft3q8x · Generated 2026-10-18T10:33:44.574Z