# Semgrep: Custom SSO Login Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-16 09:38 UTC · Resolved: 2026-07-16 12:46 UTC · Duration: 3.1 h
- Updates: 2 · Affected components: Login/SSO, semgrep.dev - Login/SSO
- [Vendor status page: https://stspg.io/tj2vsxt5qgcj](https://stspg.io/tj2vsxt5qgcj)
- [Company: Semgrep](https://rewindex.com/company/semgrep.md)

## Summary

Customers with custom SSO configurations could not log in to Semgrep and saw 504 Gateway Timeout errors. The major-impact incident started at 2026-07-16 09:38 UTC and was resolved at 2026-07-16 12:46 UTC, lasting 3 h 7 min. Semgrep stated that the third-party vendor resolved it. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-16 09:38 UTC: We're aware of an issue where customers with custom SSO configs are unable to login to Semgrep and are seeing a 504 Gateway Timeout error. The issue is under investigation
- **resolved** 2026-07-16 12:46 UTC: This incident has been resolved by the third party vendor

## Rewindex changes for this incident

- 2026-07-16 09:38 UTC: [Major incident: Custom SSO Login Issues](https://rewindex.com/change/ib0114258cbd9fe.md)


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Canonical: https://rewindex.com/company/semgrep/incidents/21gy5lb2smln · Markdown: https://rewindex.com/company/semgrep/incidents/21gy5lb2smln.md · JSON: https://rewindex.com/api/v1/companies/semgrep/incidents/21gy5lb2smln · Generated 2026-10-18T11:34:42.820Z