# Semaphore: Delays when checking out GitHub repos via SSH

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-19 10:00 UTC · Resolved: 2026-05-19 15:42 UTC · Duration: 5.7 h
- Updates: 5 · Affected components: Semaphore
- [Vendor status page: https://stspg.io/ly904bxb46x9](https://stspg.io/ly904bxb46x9)
- [Company: Semaphore](https://rewindex.com/company/semaphore.md)

## Timeline of updates

- **investigating** 2026-05-19 10:00 UTC: We are currently investigating this issue.
- **investigating** 2026-05-19 10:38 UTC: We are continuing to investigate this issue.
- **identified** 2026-05-19 11:18 UTC: We identified that the issue is slow communication between our jobs and GitHub. We are currently working with our upstream provider to to resolve this. For impacted jobs, please replace the normal checkout command with the following: retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'" And afterwards, use cd \<dir\> to change the directory to the cloned repository (replace \<dir\> with your project).
- **monitoring** 2026-05-19 15:10 UTC: We are not currently seeing timeouts related to slow connections. Our team is continuing to monitor the situation to confirm that service has fully returned to normal.
- **resolved** 2026-05-19 15:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/semaphore/incidents/fqrgq1rb833h · Markdown: https://rewindex.com/company/semaphore/incidents/fqrgq1rb833h.md · JSON: https://rewindex.com/api/v1/companies/semaphore/incidents/fqrgq1rb833h · Generated 2026-10-20T00:50:52.393Z
