# Semaphore: Network connectivity issues towards us-east

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-12 14:55 UTC · Resolved: 2025-11-12 18:10 UTC · Duration: 3.2 h
- Updates: 5 · Affected components: Semaphore
- [Vendor status page: https://stspg.io/9dplwd6plclq](https://stspg.io/9dplwd6plclq)
- [Company: Semaphore](https://rewindex.com/company/semaphore.md)

## Timeline of updates

- **investigating** 2025-11-12 14:55 UTC: We are currently investigating the issue. Implementing the retry command should help mitigate the issue: https://docs.semaphore.io/reference/toolbox\#retry
- **investigating** 2025-11-12 15:28 UTC: We are continuing to investigate this issue.
- **identified** 2025-11-12 16:24 UTC: We’ve identified that these issues are being caused by inconsistent network routing between Europe and the United States on upstream providers. Semaphore’s systems remain healthy, but affected routes can cause slower file transfer and occasional connection timeouts.
- **monitoring** 2025-11-12 17:34 UTC: The connection seems stable and we keep monitoring it.
- **resolved** 2025-11-12 18:10 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/semaphore/incidents/9l2f1zsmyvqp · Markdown: https://rewindex.com/company/semaphore/incidents/9l2f1zsmyvqp.md · JSON: https://rewindex.com/api/v1/companies/semaphore/incidents/9l2f1zsmyvqp · Generated 2026-10-20T00:05:53.794Z