# Segment: Cloud Source Sync Delay

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-24 03:48 UTC · Resolved: 2025-09-24 06:48 UTC · Duration: 3.0 h
- Updates: 5 · Affected components: Cloud Sources - Cloud Sources (EU), Cloud Sources (EU), Cloud Sources - Cloud Sources (US), Cloud Sources (US)
- [Vendor status page: https://stspg.io/v0fh7mn6s99t](https://stspg.io/v0fh7mn6s99t)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Timeline of updates

- **investigating** 2025-09-24 03:48 UTC: We are investigating an issue causing delays in cloud sources data sync.
- **identified** 2025-09-24 04:12 UTC: The issue has been identified and a fix is being implemented
- **identified** 2025-09-24 04:13 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-09-24 04:31 UTC: A fix has been implemented and we are monitoring the results
- **resolved** 2025-09-24 06:48 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/segment/incidents/w7jhtvf5hhtp · Markdown: https://rewindex.com/company/segment/incidents/w7jhtvf5hhtp.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/w7jhtvf5hhtp · Generated 2026-10-18T10:29:13.917Z