# Segment: Destinations Failing to Load in UI

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-29 15:53 UTC · Resolved: 2026-04-29 19:18 UTC · Duration: 3.4 h
- Updates: 4 · Affected components: Web Interface (EU), Web Interface - Web Interface (EU)
- [Vendor status page: https://stspg.io/5lgqt1nm0pw1](https://stspg.io/5lgqt1nm0pw1)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Timeline of updates

- **investigating** 2026-04-29 14:49 UTC: We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
- **identified** 2026-04-29 15:53 UTC: We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
- **monitoring** 2026-04-29 16:58 UTC: The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
- **resolved** 2026-04-29 19:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/segment/incidents/qgkzhcwzd9wx · Markdown: https://rewindex.com/company/segment/incidents/qgkzhcwzd9wx.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/qgkzhcwzd9wx · Generated 2026-10-18T10:35:09.566Z