# Segment: Warehouse Sync Delays

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-03-14 15:21 UTC · Resolved: 2018-03-14 17:07 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.segment.com/incidents/h46s1p66c46x](https://status.segment.com/incidents/h46s1p66c46x)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Timeline of updates

- **resolved** 2018-03-14 17:07 UTC: All warehouses are now back on schedule. If you continue to see any issues, please contact us at https://segment.com/help/contact and we'll happily get you back on track. A hardware failure affecting an internal database disk caused our warehouse sync coordinator to go offline at approximately 1 AM PDT. Normally, an engineer would be immediately alerted. But the failure also affected our alerting subsystem, which was unable to page any on-call engineers. We'll be removing all external dependencies form our alerting subsystem, adding new alerting, and auditing existing alerts to ensure that this doesn't happen again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/segment/incidents/h46s1p66c46x · Markdown: https://rewindex.com/company/segment/incidents/h46s1p66c46x.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/h46s1p66c46x · Generated 2026-10-18T12:21:25.368Z