# Segment: Unify and Engage pipeline delay

> Segment status incident “Unify and Engage pipeline delay” on 2024-01-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/segment/incidents/gmbtff3sfvt6
Last updated: 2024-01-31T14:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-31 14:00 UTC · Resolved: 2024-01-31 14:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.segment.com/incidents/gmbtff3sfvt6](https://status.segment.com/incidents/gmbtff3sfvt6)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Timeline of updates

- **resolved** 2024-01-31 14:00 UTC: We experienced an delay processing data onto Unify profiles and into Twilio Engage (US). Engineering team has identified and mitigated an underlying issue. Data processing delay recovered after 4.5 hours.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Segment, started 2024-01-31 14:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/segment/incidents/gmbtff3sfvt6
- Citation: Segment, “Unify and Engage pipeline delay” (2024-01-31 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/segment/incidents/gmbtff3sfvt6 (CC BY 4.0).
- Markdown link: `[Segment: Unify and Engage pipeline delay (2024-01-31)](https://rewindex.com/company/segment/incidents/gmbtff3sfvt6)`


---
Canonical: https://rewindex.com/company/segment/incidents/gmbtff3sfvt6 · Markdown: https://rewindex.com/company/segment/incidents/gmbtff3sfvt6.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/gmbtff3sfvt6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:29:00.617Z