# Segment: Elevated Profile API Latencies

> Segment status incident “Elevated Profile API Latencies” on 2021-12-15: impact minor (vendor’s label), 52 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/segment/incidents/f19444plj5sv
Last updated: 2021-12-15T17:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-15 17:07 UTC · Resolved: 2021-12-15 17:59 UTC · Duration: 52 min
- Updates: 1
- [Vendor status page: https://status.segment.com/incidents/f19444plj5sv](https://status.segment.com/incidents/f19444plj5sv)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Part of an outage event

- [AWS outage, Dec 15, 2021: 23 vendors, 27 incidents](https://rewindex.com/events/2021-12-15-aws)
- This incident depends on AWS (declared dependency, named as a cause before); it did not name AWS. (hop 1, posted +1 h 35 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>15 vendors, 11 blamed AWS<br/>Daily, Gusto, Logz.io, Firebolt +11"]:::blames
  root --> h1
  dr["Known dependency<br/>6 vendors<br/>Plivo, Sinch, Bandwidth, Teleport +2"]:::hop2
  root -.->|"depends on AWS"| dr
  me["Segment (this incident)<br/>posted +1 h 35 min"]:::me
  root -.->|"known dependency"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-12-15 17:59 UTC: This incident has been resolved, Profile API latencies have returned to normal levels

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Segment, started 2021-12-15 17:07 UTC, resolved after 52 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/segment/incidents/f19444plj5sv
- Citation: Segment, “Elevated Profile API Latencies” (2021-12-15 17:07 UTC). Archived by Rewindex: https://rewindex.com/company/segment/incidents/f19444plj5sv (CC BY 4.0).
- Markdown link: `[Segment: Elevated Profile API Latencies (2021-12-15)](https://rewindex.com/company/segment/incidents/f19444plj5sv)`


---
Canonical: https://rewindex.com/company/segment/incidents/f19444plj5sv · Markdown: https://rewindex.com/company/segment/incidents/f19444plj5sv.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/f19444plj5sv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:56.789Z