# Segment: Intermittent Segment application login errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-18 17:49 UTC · Resolved: 2026-08-18 22:02 UTC · Duration: 4.2 h
- Updates: 3 · Affected components: Web Interface (EU), Web Interface - Web Interface (EU), Web Interface (US), Web Interface - Web Interface (US)
- [Vendor status page: https://stspg.io/y9dv1gn6xb2x](https://stspg.io/y9dv1gn6xb2x)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Summary

Segment reported a major incident causing intermittent login errors for a subset of customers, affecting Web Interface (EU) and Web Interface (US). It started at 2026-08-18 17:49 UTC and was resolved at 2026-08-18 22:02 UTC, lasting 4 h 13 min; login was reported operating normally at 18:38 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-08-18 17:49 UTC: We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.
- **monitoring** 2026-08-18 18:38 UTC: Segment application login is now operating normally. We will continue to monitor for system stability.
- **resolved** 2026-08-18 22:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-18 17:49 UTC: [Major incident: Intermittent Segment application login errors](https://rewindex.com/change/ia29545daa03827.md)


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Canonical: https://rewindex.com/company/segment/incidents/7rk141hn3svb · Markdown: https://rewindex.com/company/segment/incidents/7rk141hn3svb.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/7rk141hn3svb · Generated 2026-10-18T09:38:30.219Z