# Segment: Warehouse syncs failing with "internal error"

> Segment status incident “Warehouse syncs failing with "internal error"” on 2018-01-25: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/segment/incidents/1676fzffmhv2
Last updated: 2018-01-26T01:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-25 23:32 UTC · Resolved: 2018-01-26 01:35 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.segment.com/incidents/1676fzffmhv2](https://status.segment.com/incidents/1676fzffmhv2)
- [Company: Segment](https://rewindex.com/company/segment.md)

## Timeline of updates

- **resolved** 2018-01-26 01:35 UTC: We've resolved the issue and all warehouse syncs are now starting successfully. This issue only affected warehouse syncs for object sources and no data was lost. All warehouses will catch up during their next regular sync. A cascading failure in an authentication mechanism in our objects pipeline caused these syncs to fail to start for all warehouses. To prevent this class of failure from occurring again we are removing unneeded components that caused this issue to take longer than necessary to resolve.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Segment, started 2018-01-25 23:32 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/segment/incidents/1676fzffmhv2
- Citation: Segment, “Warehouse syncs failing with "internal error"” (2018-01-25 23:32 UTC). Archived by Rewindex: https://rewindex.com/company/segment/incidents/1676fzffmhv2 (CC BY 4.0).
- Markdown link: `[Segment: Warehouse syncs failing with "internal error" (2018-01-25)](https://rewindex.com/company/segment/incidents/1676fzffmhv2)`


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Canonical: https://rewindex.com/company/segment/incidents/1676fzffmhv2 · Markdown: https://rewindex.com/company/segment/incidents/1676fzffmhv2.md · JSON: https://rewindex.com/api/v1/companies/segment/incidents/1676fzffmhv2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:26.359Z