# Segment in May 2025: incidents, uptime and changes

> Segment in May 2025: 5 incidents on its status page (1 major or critical), 99.81% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Segment’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/segment/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 4
- Uptime (vendor-reported): 99.81% free of major/critical incidents, 88.94% free of any incident; outage time 1 h 24 min, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/segment/2025/03.md) · Next: [June 2025](https://rewindex.com/company/segment/2025/06.md) · [All months](https://rewindex.com/company/segment/reports.md) · [Segment](https://rewindex.com/company/segment.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer web interface issue](https://rewindex.com/company/segment/incidents/8kzl9b8xdsd9.md) | critical | 2025-05-20 21:48 UTC | 2025-05-20 23:12 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Accuracy of scores for certain predictive traits](https://rewindex.com/company/segment/incidents/wjskzprt3wd4.md) | minor | 2025-05-03 17:13 UTC | 2025-05-05 18:02 UTC | 2 d | resolved |
| [Delay in profile data processing](https://rewindex.com/company/segment/incidents/qt36c00p44y7.md) | minor | 2025-05-03 20:18 UTC | 2025-05-03 21:55 UTC | 1.6 h | resolved |
| [Audience UX issue](https://rewindex.com/company/segment/incidents/5stqsm4ry4lq.md) | minor | 2025-05-09 18:25 UTC | 2025-05-09 19:56 UTC | 1.5 h | resolved |
| [Customer web interface issue](https://rewindex.com/company/segment/incidents/8kzl9b8xdsd9.md) | critical | 2025-05-20 21:48 UTC | 2025-05-20 23:12 UTC | 1.4 h | resolved |
| [Requesting Security Codes and Some Email/Slack notifications may intermittently be delayed](https://rewindex.com/company/segment/incidents/z0qzcc0hzqns.md) | minor | 2025-05-28 16:09 UTC | 2025-05-29 22:41 UTC | 31 h | resolved |

## Cite this

Segment posted 5 status incidents in May 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/segment/2025/05
- Citation: Segment, “Segment in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/segment/2025/05 (CC BY 4.0).
- Markdown link: `[Segment: Segment in May 2025 (2025-05-01)](https://rewindex.com/company/segment/2025/05)`


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Canonical: https://rewindex.com/company/segment/2025/05 · Markdown: https://rewindex.com/company/segment/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:09.197Z
