# Segment in May 2023: incidents, uptime and changes

> Segment in May 2023: 6 incidents on its status page (2 major or critical), 99.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Segment’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/segment/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 3, none 1
- Uptime (vendor-reported): 99.06% free of major/critical incidents, 70.73% free of any incident; outage time 6 h 58 min, incident time 9.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/segment/2023/04.md) · Next: [June 2023](https://rewindex.com/company/segment/2023/06.md) · [All months](https://rewindex.com/company/segment/reports.md) · [Segment](https://rewindex.com/company/segment.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sendgrid source syncs are experiencing failures](https://rewindex.com/company/segment/incidents/yx9dct67tkd8.md) | major | 2023-05-25 00:07 UTC | 2023-05-25 01:28 UTC | 1.4 h | resolved |
| [Delays delivering data to downstream destinations](https://rewindex.com/company/segment/incidents/6370kscpfss1.md) | major | 2023-05-31 16:36 UTC | 2023-05-31 22:13 UTC | 5.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inconsistent Email Delivery](https://rewindex.com/company/segment/incidents/4wb4n92m0563.md) | minor | 2023-05-02 20:49 UTC | 2023-05-04 15:34 UTC | 43 h | resolved |
| [Debugger is experiencing higher than normal latency](https://rewindex.com/company/segment/incidents/6n1yhwg09s3f.md) | minor | 2023-05-11 15:41 UTC | 2023-06-05 17:26 UTC | 25 d | resolved |
| [Intermittent Delivery for SMS Messages sent via Engage](https://rewindex.com/company/segment/incidents/y9pt33np4v6r.md) | minor | 2023-05-12 21:39 UTC | 2023-05-15 18:15 UTC | 3 d | resolved |
| [Event Delivery page intermittent errors or slow to load](https://rewindex.com/company/segment/incidents/42ff19w0l38c.md) | none | 2023-05-17 13:59 UTC | 2023-05-17 15:39 UTC | 1.7 h | resolved |
| [Sendgrid source syncs are experiencing failures](https://rewindex.com/company/segment/incidents/yx9dct67tkd8.md) | major | 2023-05-25 00:07 UTC | 2023-05-25 01:28 UTC | 1.4 h | resolved |
| [Delays delivering data to downstream destinations](https://rewindex.com/company/segment/incidents/6370kscpfss1.md) | major | 2023-05-31 16:36 UTC | 2023-05-31 22:13 UTC | 5.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/segment/incidents/jlwvrbqx5xl1.md) | maintenance | 2023-05-16 00:00 UTC | 2023-05-16 02:00 UTC | 2.0 h | resolved |

## Cite this

Segment posted 6 status incidents in May 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/segment/2023/05
- Citation: Segment, “Segment in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/segment/2023/05 (CC BY 4.0).
- Markdown link: `[Segment: Segment in May 2023 (2023-05-01)](https://rewindex.com/company/segment/2023/05)`


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Canonical: https://rewindex.com/company/segment/2023/05 · Markdown: https://rewindex.com/company/segment/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:48.260Z