# Segment in October 2020: incidents, uptime and changes

> Segment in October 2020: 6 incidents on its status page (1 major or critical), 98.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Segment’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/segment/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3, none 2
- Uptime (vendor-reported): 98.28% free of major/critical incidents, 97.85% free of any incident; outage time 12 h 47 min, incident time 15 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/segment/2020/09.md) · Next: [November 2020](https://rewindex.com/company/segment/2020/11.md) · [All months](https://rewindex.com/company/segment/reports.md) · [Segment](https://rewindex.com/company/segment.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Personas Data Processing Delays](https://rewindex.com/company/segment/incidents/23pp6tnppn75.md) | major | 2020-10-28 15:10 UTC | 2020-10-29 03:57 UTC | 13 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in Personas Realtime Computation Pipeline](https://rewindex.com/company/segment/incidents/6qpy5l5tqv1g.md) | minor | 2020-10-13 23:35 UTC | 2020-10-14 00:50 UTC | 1.3 h | resolved |
| [Intermittent elevated app latency](https://rewindex.com/company/segment/incidents/hxp5n48278xm.md) | none | 2020-10-15 01:01 UTC | 2020-10-15 03:40 UTC | 2.6 h | resolved |
| [Personas Ingestion Delays](https://rewindex.com/company/segment/incidents/ps2d6lygznqc.md) | none | 2020-10-22 14:00 UTC | 2020-10-22 14:00 UTC | 0 min | resolved |
| [Personas: delays updating user profiles](https://rewindex.com/company/segment/incidents/zly0fyvbkt4l.md) | minor | 2020-10-22 22:20 UTC | 2020-10-22 23:33 UTC | 1.2 h | resolved |
| [Personas Data Processing Delays](https://rewindex.com/company/segment/incidents/23pp6tnppn75.md) | major | 2020-10-28 15:10 UTC | 2020-10-29 03:57 UTC | 13 h | resolved |
| [Personas Realtime Compute Delays](https://rewindex.com/company/segment/incidents/28xy3789r5gh.md) | minor | 2020-10-29 23:44 UTC | 2020-10-30 00:28 UTC | 44 min | resolved |

## Cite this

Segment posted 6 status incidents in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/segment/2020/10
- Citation: Segment, “Segment in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/segment/2020/10 (CC BY 4.0).
- Markdown link: `[Segment: Segment in October 2020 (2020-10-01)](https://rewindex.com/company/segment/2020/10)`


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Canonical: https://rewindex.com/company/segment/2020/10 · Markdown: https://rewindex.com/company/segment/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:22.517Z