# Secureframe: DNS Issue with Heroku

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-23 23:25 UTC · Resolved: 2022-08-24 00:26 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: Web Application
- [Vendor status page: https://stspg.io/sr5n3rylq482](https://stspg.io/sr5n3rylq482)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Timeline of updates

- **investigating** 2022-08-23 23:25 UTC: Our hosting provider is having a DNS outage. More information can be found here https://status.heroku.com/incidents/2453
- **identified** 2022-08-24 00:04 UTC: We are continuing the monitor the situation at our hosting provider. It's a widespread issue impacting their customers in the US and Europe.  They are currently working on a solution https://status.heroku.com/
- **resolved** 2022-08-24 00:26 UTC: We have found a workaround to the hosting providers ongoing issue.


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Canonical: https://rewindex.com/company/secureframe/incidents/zvv26x6mgwgm · Markdown: https://rewindex.com/company/secureframe/incidents/zvv26x6mgwgm.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/zvv26x6mgwgm · Generated 2026-10-18T11:35:55.208Z