# Secureframe: Trust Center pages not fully loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-05-24 22:36 UTC · Resolved: 2024-05-24 22:52 UTC · Duration: 16 min
- Updates: 3 · Affected components: Trust
- [Vendor status page: https://stspg.io/v4yp56x69t4t](https://stspg.io/v4yp56x69t4t)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Summary

Secureframe’s Trust Center pages were not fully loading in a vendor-rated critical incident affecting Trust. It started at 2024-05-24 22:36 UTC and lasted 16 min, resolving at 2024-05-24 22:52 UTC; Secureframe reported implementing a fix at 22:45 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-05-24 22:36 UTC: We are currently investigating this issue.
- **monitoring** 2024-05-24 22:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-05-24 22:52 UTC: This incident has been resolved

## Rewindex changes for this incident

- 2024-05-24 22:36 UTC: [Critical incident: Trust Center pages not fully loading](https://rewindex.com/change/i3749e785177787.md)


---
Canonical: https://rewindex.com/company/secureframe/incidents/w8501xk3fcnl · Markdown: https://rewindex.com/company/secureframe/incidents/w8501xk3fcnl.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/w8501xk3fcnl · Generated 2026-10-18T10:29:31.754Z