# Secureframe: Employee onboarding is inaccessible for a subset of users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-23 21:00 UTC · Resolved: 2022-09-23 22:36 UTC · Duration: 1.6 h
- Updates: 6 · Affected components: Web Application
- [Vendor status page: https://stspg.io/5dy1yzvjql23](https://stspg.io/5dy1yzvjql23)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Timeline of updates

- **investigating** 2022-09-23 21:00 UTC: We are currently investigating this issue
- **investigating** 2022-09-23 21:31 UTC: We are continuing to investigate this issue.
- **identified** 2022-09-23 21:57 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-09-23 22:35 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2022-09-23 22:36 UTC: We are continuing to monitor for any further issues.
- **resolved** 2022-09-23 22:36 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/secureframe/incidents/sfpc1k0cdn1m · Markdown: https://rewindex.com/company/secureframe/incidents/sfpc1k0cdn1m.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/sfpc1k0cdn1m · Generated 2026-10-18T10:26:29.446Z