# Secureframe: Increased error rates with login

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-05 09:22 UTC · Resolved: 2025-12-05 09:36 UTC · Duration: 14 min
- Updates: 3 · Affected components: Web Application
- [Vendor status page: https://stspg.io/kckrpcyr4rvh](https://stspg.io/kckrpcyr4rvh)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Summary

Secureframe reported a major incident affecting Web Application logins, with increased error rates starting at 2025-12-05 09:22 UTC. A fix was implemented at 09:27 UTC, and the incident was resolved at 2025-12-05 09:36 UTC; the reported duration was 13 min. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-12-05 09:22 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-12-05 09:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-05 09:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-05 09:22 UTC: [Major incident: Increased error rates with login](https://rewindex.com/change/i6624f55589b56c.md)


---
Canonical: https://rewindex.com/company/secureframe/incidents/qx3yyrrr05c1 · Markdown: https://rewindex.com/company/secureframe/incidents/qx3yyrrr05c1.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/qx3yyrrr05c1 · Generated 2026-10-18T11:34:22.336Z