# Secureframe: Issues with Google Workspace connections

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-20 16:59 UTC · Resolved: 2026-01-21 00:00 UTC · Duration: 7.0 h
- Updates: 4 · Affected components: Web Application
- [Vendor status page: https://stspg.io/ysgs528l68n4](https://stspg.io/ysgs528l68n4)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Summary

Secureframe reported a major Web Application incident in which Google Workspace integrations were disconnected, starting 2026-01-20 16:59 UTC and lasting 7 h 1 min. A fix to automatically reconnect affected integrations was implemented and rolled out; the incident was resolved at 2026-01-21 00:00 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-01-20 16:59 UTC: We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.
- **identified** 2026-01-20 20:27 UTC: We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.
- **monitoring** 2026-01-20 23:49 UTC: A fix has been implemented and is rolling out to all affected customers.
- **resolved** 2026-01-21 00:00 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-20 16:59 UTC: [Major incident: Issues with Google Workspace connections](https://rewindex.com/change/i125bd681e13a94.md)


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Canonical: https://rewindex.com/company/secureframe/incidents/ks4n4sln479j · Markdown: https://rewindex.com/company/secureframe/incidents/ks4n4sln479j.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/ks4n4sln479j · Generated 2026-10-18T11:31:12.021Z