# Secureframe: Security Questionnaires Not Responding

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-19 17:36 UTC · Resolved: 2024-02-19 18:56 UTC · Duration: 1.3 h
- Updates: 2 · Affected components: Security Questionnaires
- [Vendor status page: https://stspg.io/s14gf5gfrttm](https://stspg.io/s14gf5gfrttm)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Summary

Secureframe’s Security Questionnaires failed to load properly in a major outage starting 2024-02-19 17:36 UTC. The incident lasted 1 h 19 min and was resolved at 2024-02-19 18:56 UTC after a fix was shipped to production. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-02-19 17:36 UTC: We are currently investigating an issue that is preventing Security Questionnaires from loading properly on the Secureframe site.
- **resolved** 2024-02-19 18:56 UTC: A fix was shipped to our production system to resolve this issue.

## Rewindex changes for this incident

- 2024-02-19 17:36 UTC: [Major incident: Security Questionnaires Not Responding](https://rewindex.com/change/ia59c8224efb8a0.md)


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Canonical: https://rewindex.com/company/secureframe/incidents/j6t9d51b2mwb · Markdown: https://rewindex.com/company/secureframe/incidents/j6t9d51b2mwb.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/j6t9d51b2mwb · Generated 2026-10-18T09:36:46.696Z