# Scaleway: [SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket

> Scaleway status incident “[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket” on 2026-05-28: impact major (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6
Last updated: 2026-05-28T20:05:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-28 18:15 UTC · Resolved: 2026-05-28 20:05 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/r197lsm6kjv6](https://status.scaleway.com/incidents/r197lsm6kjv6)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2026-05-28 20:05 UTC: The issue has been resolved We apologise for any inconvenience caused

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Scaleway, started 2026-05-28 18:15 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6
- Citation: Scaleway, “[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket” (2026-05-28 18:15 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6 (CC BY 4.0).
- Markdown link: `[Scaleway: SUPPORT ELEMENTS - Error 500 when creating or viewing a ticket (2026-05-28)](https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6)`


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Canonical: https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6 · Markdown: https://rewindex.com/company/scaleway/incidents/r197lsm6kjv6.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/r197lsm6kjv6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:48:54.366Z