# Scaleway: [Excellence] Hotline support unavailable

> Scaleway status incident “[Excellence] Hotline support unavailable” on 2021-09-24: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz
Last updated: 2021-09-27T08:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-24 08:50 UTC · Resolved: 2021-09-27 08:42 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/pvn3fh0w9fjz](https://status.scaleway.com/incidents/pvn3fh0w9fjz)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2021-09-27 08:42 UTC: Our support team is now available again through the phone.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2021-09-24 08:50 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz
- Citation: Scaleway, “[Excellence] Hotline support unavailable” (2021-09-24 08:50 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz (CC BY 4.0).
- Markdown link: `[Scaleway: Excellence Hotline support unavailable (2021-09-24)](https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz)`


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Canonical: https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz · Markdown: https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/pvn3fh0w9fjz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:38:36.134Z