# Scaleway: RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 07:41 UTC · Resolved: 2026-09-29 11:38 UTC · Duration: 4.0 h
- Updates: 3 · Affected components: Dedibox - Products - RPN, RPN, AMS, Dedibox - Datacenters - AMS
- [Vendor status page: https://stspg.io/txgbrdfn410x](https://stspg.io/txgbrdfn410x)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **investigating** 2026-09-29 07:41 UTC: The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
- **investigating** 2026-09-29 07:49 UTC: We are continuing to investigate this issue.
- **resolved** 2026-09-29 11:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/scaleway/incidents/pd06fckx9y0l · Markdown: https://rewindex.com/company/scaleway/incidents/pd06fckx9y0l.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/pd06fckx9y0l · Generated 2026-10-19T23:15:51.805Z