# Scaleway: [Support] Delay on support replies

> Scaleway status incident “[Support] Delay on support replies” on 2022-10-02: impact minor (vendor’s label), 31 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs
Last updated: 2022-10-03T15:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-02 08:58 UTC · Resolved: 2022-10-03 15:28 UTC · Duration: 31 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/jmc9f47ns0gs](https://status.scaleway.com/incidents/jmc9f47ns0gs)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2022-10-03 15:28 UTC: The incident has now been resolved and the situation was being monitored all morning. Our helpdesk is now responding as expected. We thank you for your patience and cooperation!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2022-10-02 08:58 UTC, resolved after 31 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs
- Citation: Scaleway, “[Support] Delay on support replies” (2022-10-02 08:58 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs (CC BY 4.0).
- Markdown link: `[Scaleway: Support Delay on support replies (2022-10-02)](https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs)`


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Canonical: https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs · Markdown: https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/jmc9f47ns0gs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:28.361Z