# Scaleway: [Elements] Identity verification issue

> Scaleway status incident “[Elements] Identity verification issue” on 2022-05-03: impact minor (vendor’s label), 17 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf
Last updated: 2022-05-04T09:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-05-03 16:33 UTC · Resolved: 2022-05-04 09:41 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/jkd4nd3c9plf](https://status.scaleway.com/incidents/jkd4nd3c9plf)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2022-05-04 09:41 UTC: The issue has been fixed, the identity verification process is now working as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2022-05-03 16:33 UTC, resolved after 17 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf
- Citation: Scaleway, “[Elements] Identity verification issue” (2022-05-03 16:33 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf (CC BY 4.0).
- Markdown link: `[Scaleway: Elements Identity verification issue (2022-05-03)](https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf)`


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Canonical: https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf · Markdown: https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/jkd4nd3c9plf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:17:25.675Z