# Scaleway: [Elements] Potential error 500 when creating a ticket.

> Scaleway status incident “[Elements] Potential error 500 when creating a ticket.” on 2022-10-12: impact major (vendor’s label), 43 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d
Last updated: 2022-11-24T15:54:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-12 10:32 UTC · Resolved: 2022-11-24 15:54 UTC · Duration: 43 d
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/hh0c7rkpdm5d](https://status.scaleway.com/incidents/hh0c7rkpdm5d)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2022-11-24 15:54 UTC: Our product teams have fixed the cause of the 500 errors. You should no longer encounter any errors via the console. Our support is still available via Twitter ( @Scaleway\_Help ), Slack Community, or a dedicated phone number (depending on your support package).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Scaleway, started 2022-10-12 10:32 UTC, resolved after 43 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d
- Citation: Scaleway, “[Elements] Potential error 500 when creating a ticket.” (2022-10-12 10:32 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d (CC BY 4.0).
- Markdown link: `[Scaleway: Elements Potential error 500 when creating a ticket. (2022-10-12)](https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d)`


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Canonical: https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d · Markdown: https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/hh0c7rkpdm5d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:09.543Z