# Scaleway: [Support] Phone assistance is unavailable

> Scaleway status incident “[Support] Phone assistance is unavailable” on 2022-04-20: impact minor (vendor’s label), 25 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp
Last updated: 2022-04-20T08:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-20 08:19 UTC · Resolved: 2022-04-20 08:44 UTC · Duration: 25 min
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/byqk5p69p7sp](https://status.scaleway.com/incidents/byqk5p69p7sp)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2022-04-20 08:44 UTC: Our system has been fixed, phone assistance is now available again. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2022-04-20 08:19 UTC, resolved after 25 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp
- Citation: Scaleway, “[Support] Phone assistance is unavailable” (2022-04-20 08:19 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp (CC BY 4.0).
- Markdown link: `[Scaleway: Support Phone assistance is unavailable (2022-04-20)](https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp)`


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Canonical: https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp · Markdown: https://rewindex.com/company/scaleway/incidents/byqk5p69p7sp.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/byqk5p69p7sp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:10:34.050Z