# Scaleway: [BILLING] Unable to add a credit card on Dedibox

> Scaleway status incident “[BILLING] Unable to add a credit card on Dedibox” on 2023-06-03: impact minor (vendor’s label), 47 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h
Last updated: 2023-06-05T07:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-03 08:58 UTC · Resolved: 2023-06-05 07:44 UTC · Duration: 47 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/1bxk6msq1t9h](https://status.scaleway.com/incidents/1bxk6msq1t9h)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2023-06-05 07:44 UTC: The incident has been resolved. The payment provider was experiencing problems with 3D Secure. You can now add a new credit card to your Dedibox account.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2023-06-03 08:58 UTC, resolved after 47 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h
- Citation: Scaleway, “[BILLING] Unable to add a credit card on Dedibox” (2023-06-03 08:58 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h (CC BY 4.0).
- Markdown link: `[Scaleway: BILLING Unable to add a credit card on Dedibox (2023-06-03)](https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h)`


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Canonical: https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h · Markdown: https://rewindex.com/company/scaleway/incidents/1bxk6msq1t9h.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/1bxk6msq1t9h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:02.811Z