# Scaleway: [Support] Phone assistance is unavailable

> Scaleway status incident “[Support] Phone assistance is unavailable” on 2022-04-27: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/0tc31rw47cym
Last updated: 2022-04-27T09:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-27 04:23 UTC · Resolved: 2022-04-27 09:55 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/0tc31rw47cym](https://status.scaleway.com/incidents/0tc31rw47cym)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2022-04-27 09:55 UTC: Phone Support is now back and working

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2022-04-27 04:23 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/0tc31rw47cym
- Citation: Scaleway, “[Support] Phone assistance is unavailable” (2022-04-27 04:23 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/0tc31rw47cym (CC BY 4.0).
- Markdown link: `[Scaleway: Support Phone assistance is unavailable (2022-04-27)](https://rewindex.com/company/scaleway/incidents/0tc31rw47cym)`


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Canonical: https://rewindex.com/company/scaleway/incidents/0tc31rw47cym · Markdown: https://rewindex.com/company/scaleway/incidents/0tc31rw47cym.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/0tc31rw47cym · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:39.788Z