# Scaleway: [Billing]- credit card addition fails, returning error 400

> Scaleway status incident “[Billing]- credit card addition fails, returning error 400” on 2023-09-20: impact minor (vendor’s label), 15 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr
Last updated: 2023-09-21T11:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-20 20:21 UTC · Resolved: 2023-09-21 11:49 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.scaleway.com/incidents/05h0tzl49pzr](https://status.scaleway.com/incidents/05h0tzl49pzr)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **resolved** 2023-09-21 11:49 UTC: Our teams deployed a fix to resolve the situation. Cards can now be added to Scaleway accounts. If you encounter a similar situation, please open a support ticket. The Scaleway team wishes you an excellent day!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2023-09-20 20:21 UTC, resolved after 15 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr
- Citation: Scaleway, “[Billing]- credit card addition fails, returning error 400” (2023-09-20 20:21 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr (CC BY 4.0).
- Markdown link: `[Scaleway: Billing- credit card addition fails, returning error 400 (2023-09-20)](https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr)`


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Canonical: https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr · Markdown: https://rewindex.com/company/scaleway/incidents/05h0tzl49pzr.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/05h0tzl49pzr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:35:53.944Z